Mentoring and Befriending Foundation: Copyright and info

Legal & Copyright

Copyright

All material on this site remains the copyright of the originator and may only be reproduced with all relevant permissions.

Data Protection

All personal information processed by the Mentoring and Befriending Foundation will be stored and administered in accordance with current data protection legislation within the United Kingdom.

Basic contact details for organisations registering with Mentoring and Befriending Foundation will be made available in an online directory, unless registrants exclude themselves from the afore-mentioned directory.

Member information will be made available to other MBF members, except to members who exclude themselves voluntarily from publication in all lists.

If you would like details of membership or registration data relating to you, or your organisation, held by the Mentoring and Befriending Foundation, please apply in writing to the address below, enclosing an administration payment of 15.

Email

Registration with MBF indicates a willingness to receive news and updates via email. Recipients may unsubscribe from these emails at any time, by sending an email to info@mandbf.org.uk with the subject heading of unsubscribe. Email addresses will not be passed on outside the organisation, unless a specific request is made to do so.

Payments and Subscription

All necessary steps have been taken to make financial transactions within the site as secure as possible.  The Mentoring and Befriending Foundation advise that individual users should employ the use of firewall and anti-virus applications to help secure themselves from unwanted intrusion from the internet.

All credit/debit card details will be handled securely to ensure confidentiality and SSL encryption is employed to ensure sensitive data is protected.

All online payments will be replied to within one working day of receipt.  Orders / subscriptions may be cancelled within 1 working day, without penalty except in the following circumstances:-

Publications have been dispatched
Membership number has been assigned
Event availability has been confirmed and registration has been completed

Orders/subscriptions made online may be cancelled within one working day without penalty. Thereafter the following restrictions apply:-

Publication Orders - Orders cancelled after goods have been dispatched will be refunded once said goods have been received back at MBF in good condition. Return postage will be the responsibility of the sender. A 10% handling charge and all postage costs will be deducted from the total order value prior to funds being credited to the original accountholder.
Membership Applications - Membership may be cancelled at any time within the first month of membership, with a 10% administration charge payable once a membership record has been processed.
Events All cancellations must be received in writing by post, fax or email at least 5 working days prior to the event, cancellations received after this date will be subject to a administration charge as detailed on the booking form. In the event of non-attendance, without prior cancellation, the full cost of the event will be payable to MBF.

Content

MBF are pleased to publish details of courses, events, conferences, etc. as provided by organisations involved in mentoring and befriending. However, we cannot accept responsibility for accuracy of dates, quality of content or cancellations of events publicised at the request of other organisations.

All written correspondence regarding the web site, online payments, or membership enquiries should be made to:

Mentoring and Befriending Foundation,
1st Floor Charles House,
Albert Street,
Eccles,
Manchester,
M30 0PW 

Tel:  0161 787 8600
Fax: 0161 787 8100
Email: info@mandbf.org.uk  

General web site enquiries should be directed to webadmin@mandbf.org.uk


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